Help and Support Resources
Gordon Moody are the UK's leading charity dedicated to providing residential treatment and support for gambling-related harm, through recovery in a safe, supported environment. They help people reclaim and rebuild their lives free from gambling-related harm.
If you have a concern about your gambling, or are worried about a family member or friend, please view Gordon Moody treatment options. Why not take a Self-Assessment test.
Gambling Therapy is a free text-based global online service offering practical advice and emotional support to anyone in the world who is struggling as a result of gambling. Their live one-to-one support service is available from 9am to 2am weekdays and 10am to 10pm at the weekend. There is no need to give your real name or email address - you can remain anonymous if you wish. Gambling Therapy Support Forums
Gordon Moody run dedicated Male and Female residential treatment centres in the UK. They also provide a Retreat & Counselling Programme which combines short-stay UK residential with at home remote counselling support, for those who cannot be away from home for extended periods of time. These residential treatment services are not free of charge to Jersey residents, but they will accept applications from Jersey.
The Gordon Moody Association can also be accessed by scanning the "QR" code below:
GamCare
GamCare provides information, advice and support for anyone affected by gambling harms in Great Britain and while most of their services aren't available in Jersey, they list on their website a range of support services, tools and information related to gambling harms that you can access in Jersey. Gambling harm support in Jersey - GamCare
Telephone numbers
National Gambling Helpline (Freephone)
0 8 0 8 8 0 2 0 1 3 3
Gordon Moody Association
01384 241292
For general assistance and advice on debt management you can contact Citizens' Advice. You may also be able to receive face-to-face assistance if you contact the Health Department or get a referral from your GP.
You can also contact the Jersey branch of Gambler's Anonymous through either - www.gamblersanonymous.org.uk or via email on ga.jerseyci@gmail.com.
Online Meetings
Gamblers, Family and Friends in Recovery (GFFR) is a virtual support network facilitated by Zoom meetings.
GFFR was born out of a need to support compulsive gamblers, their families and friends affected by some's gambling who were no longer able to attend face-to-face meetings during the Covid-19 pandemic.
GFFR has global reach and meetings can be accessed by using the following link:
https://gamblersinrecovery.com/
Self Exclusion
All bookmakers have to comply with our policy on self-exclusion; they must assist anyone who wants to be refused service in the future. Anyone who wants to make a commitment to stop gambling by effectively "barring" themselves from a set of premises can do so by filling out a Self Exclusion Form (available from bookmakers). Any licensed bookmaker who does not co-operate with a self-exclusion request is in breach of their licence conditions, which would be a matter that the Commission would take very seriously.
Multi Operator Self-Exclusion Scheme (MOSES)
The MOSES service allows people to self-exclude from multiple betting shops with just one phone call. The service is telephone based. To use the service call 0800 294 2060.
For more information, visit: www.self-exclusion.co.uk
GAMSTOP
GAMSTOP is a free tool that allows UK residents to self-exclude from all GB-licensed gambling websites. It's quick, simple and easy to register.
Operators integrated with GAMSTOP are encouraged to include Jersey registered customers in their checks, however it is important to note that residents of the Channel Islands will not necessarily be restricted from gambling by all participating companies. It is recommended that you register self-exclusion directly with each operator in order to ensure exclusion from gambling websites.
For more information, visit: www.gamstop.co.uk